I999 Terms and Conditions — What You Need to Know Before You Start

1. General Terms & Conditions

I999 (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service provider. These Terms and Conditions form a legally binding agreement between the Platform and all its members. Reading this document in full before using any i999 service is mandatory.

Our Terms and Conditions may be updated from time to time. When changes are made, we will post a notice on the platform and update the revision date at the top of the document. Continued use of the platform following any changes will be considered acceptance of the revised terms.

These Terms and Conditions are to be read alongside our Privacy Policy and Responsible Gaming Policy- and must be read alongside them. Together, these three documents form the complete legal framework governing the i999 platform.

2. Account Registration & Verification

To open an account with i999, you must meet the following requirements:

• You must be 18 years of age or older.
• Each person may register only one account — multiple accounts per individual are strictly prohibited.
• All information provided at the time of registration must be truthful and accurate.
• Keeping your account password confidential is your own responsibility.
• Sharing or lending your account to another person is strictly prohibited.

KYC Verification

I999 may request that a member submit identity documents for verification at any time. National ID (NID), passport, or driving licence are generally accepted. Withdrawals may be placed on hold until verification is complete. This process is fully secure and your information is never shared with any third party.

3. Deposit Policy

Depositing on i999 is simple and secure. We accept deposits via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum deposit amount: BDT 100 (one hundred taka).
• Deposits are typically credited to your account within 5 to 10 minutes.
• Only mobile banking accounts registered in your own name may be used for deposits.
• Deposits made from an account registered in someone else's name will not be accepted, and a refund may be delayed.
• Suspicious deposits may be temporarily held for review.

4. Withdrawal Policy

I999 always aims to process withdrawals as quickly as possible. Winnings are typically transferred to your mobile banking account within 15–30 minutes. Please keep the following conditions in mind when making a withdrawal:

• Minimum withdrawal amount: BDT 300 (three hundred taka).
• Withdrawals may only be made to the account registered under the same name used to sign up on i999.
• Withdrawals above a certain amount may be held until KYC verification is complete.
• Wagering requirements must be met before any winnings from a bonus can be withdrawn.
• In urgent circumstances, withdrawals may take up to 72 hours.

5. Bonus & Promotional Offers

I999 regularly offers a variety of bonuses and promotional offers. Each bonus has its own specific terms, which are detailed on the relevant offer page. General rules that apply to all bonuses include:

• The welcome bonus is for new members only — it can be claimed once on your first deposit.
• Every bonus comes with a wagering (rollover) requirement, typically ranging from 10x to 30x.
• Bonus funds cannot be withdrawn directly — they can only be used to play games.
• Bonuses are generally valid for 7 days. Any unused bonus will be cancelled once the validity period expires.
• Not all game types may be eligible for bonus offers.
• I999 reserves the right to modify or cancel any bonus offer at its discretion.

6. Gameplay Rules

All games on i999 operate in accordance with international RNG (Random Number Generator) standards. Every game result is completely fair and random. Rules governing gameplay include:

• Each game has its own rules and payout structure, which can be viewed within the game.
• If a round is cancelled due to a technical error, the stake will be refunded.
• If a game is left incomplete due to network issues, the outcome will be determined based on the server logs.
• For live bets under Sports Betting, the official result will be considered final.

7. Prohibited Activities

The following activities are strictly prohibited on i999 and will result in immediate account termination:

• Creating multiple accounts under the same person (multi-accounting).
• Opening an account using a false identity or someone else's information.
• Using bots, automated software, or any hacking tools.
• Attempting to exploit the bonus system for dishonest gain.
• Using the platform for money laundering or illegal financial activity.
• Harassing other members or spreading false information about the platform.
• Attempting to breach the platform's servers or security systems.

8. Privacy & Data Protection

I999 takes the privacy of your personal information seriously. Our approach to collecting, storing, and using your data is outlined in our Privacy Policy- covered in detail. Key points:

• Your information is never sold to third parties.
• Information may be disclosed to authorities when required for legal purposes.
• All data is protected with SSL encryption.
• A log of all activity on your account is retained.

9. Responsible Gaming

I999 is firmly committed to responsible gaming. Gaming is entertainment — it should never be viewed as a source of income. We offer the following tools to support the wellbeing of our members:

• Deposit Limit: Set daily, weekly, and monthly deposit limits.
• Session Limit: Automatic breaks after extended play sessions.
• Cooling-Off Period: Take a break for anywhere from 24 hours up to 6 months.
• Self-Exclusion: The option to temporarily or permanently close your account at your own request.

To learn more, visit our Responsible Gaming View the page.

10. Account Closure & Suspension

I999 reserves the right to suspend or terminate any account at any time, without notice, for any reason. Accounts are typically terminated for the following reasons:

• For violating the Terms and Conditions.
• Registering an account with false information.
• If an account has been inactive for an extended period (more than 12 months).
• As required by law or under the direction of relevant authorities.

Members may also request to close their account at any time. Before closure, they will have the opportunity to withdraw their verified balance — however, this does not apply in cases involving prohibited activities.

11. Limitation of Liability

I999 is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Loss of password or account credentials due to the member's own error.
• Delays or errors on the part of third-party payment providers.
• Service downtime caused by unexpected technical issues.

I999 is committed to maintaining the highest standard of service; however, 100% uptime or a completely error-free experience cannot be guaranteed. Our support team is available to assist with any issues that arise.

12. Policy on Changes to Terms & Conditions

I999 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, members will be notified via email or an on-platform announcement. Continued use of the Platform after any such changes constitutes acceptance of the updated terms.

If you have any questions or need clarification on our terms, please reach out to our support team. We are always committed to serving you with full transparency.