Data Protection Document

I999 Privacy Policy — How We Protect Your Information

How your personal information is collected, stored, and kept secure on the i999 platform — all clearly explained in one place. We believe transparency is the best security.

Last updated: January 2026

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In your hands
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Transparent Policy

The core pillars of our Privacy Policy

A summary of the principles we follow to protect your information

Transparency in Data Collection

We only collect information that is genuinely necessary to provide our services. No excessive or unnecessary data is ever collected.

End-to-end encryption

All your personal and financial information is protected with 256-bit SSL encryption. Security is ensured at every stage of data transfer.

Not Sold to Third Parties

Your information is never sold to advertisers or third parties. Your privacy is not a product.

Your control

You can view, correct, or request deletion of your information at any time. Full control over your data stays in your hands.

Cookie control

We clearly disclose which cookies we use and why. You always have the option to disable non-essential cookies.

Data Deletion at Specified Times

After your account is closed, your personal information is permanently deleted from our servers within a specified timeframe.

Our commitment: Your privacy on i999 is not just a legal obligation — it is a core value. We are always transparent about how your information is used.

1. Introduction

I999 (referred to as "we" or "the platform") is a trusted online gaming and Sports Betting service. Our Privacy Policy explains what information we collect when you use i999, why we collect it, and how it is handled.

By creating an account or using the i999 platform, you agree to this Privacy Policy. This policy is part of our Terms and Conditions and Responsible Gaming Must be read in conjunction with the Policy.

We believe every user owns their own data. That belief is the foundation of i999's Privacy Policy — giving you maximum control over your personal information.

2. What Information We Collect

I999 may collect the following types of information from you:

A) Identity information

  • Full name and date of birth
  • National ID number (for KYC verification)
  • Email address & mobile number
  • Residential address (if required)

B) Financial information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit and withdrawal transaction history
  • Account balance & bonus information

C) Technical information

  • IP address & device type
  • Browser and operating system information
  • Platform activity logs
  • Cookie & session data

D) Gaming Information

  • Gaming history & list of preferred games
  • Bet amounts and outcomes
  • Sports Betting preferences

I999 never collects your full bank account number, credit card details, or password. Any request for such information is fraudulent — please report it to our support team immediately.

3. How Information Is Collected

I999 collects information through the following methods:

  • Directly from you: Information you provide during registration, KYC verification, deposits, or withdrawals.
  • Automatically: Through cookies, log files, and tracking technologies during platform use.
  • From third parties: Through payment providers or identity verification agencies (only where necessary).

4. How Information Is Used

Collected data is used solely for the following purposes:

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Verifying identity (KYC) and preventing fraud.
  • Providing customer service and support.
  • Sending relevant bonuses and offers (with your consent).
  • Maintaining platform security and technical improvements.
  • Meeting legal obligations.
  • Implementing responsible gaming policies.

5. Information Sharing Policy

I999 never sells your information to advertisers or marketing companies. However, information may be shared in the following limited circumstances:

  • Payment providers: bKash, Nagad, Rocket — for transaction processing only.
  • Legal authorities: Upon a valid court order or official request from a government authority.
  • KYC Partner: Trusted agencies engaged for identity verification.
  • Technology service providers: Companies managing servers, security, and infrastructure — bound by strict confidentiality agreements.

Outside of the above, your information is never shared without your explicit consent.

6. Security Measures

I999 uses industry-leading security technology to protect your information. Our security framework includes:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Firewall and intrusion detection systems.
  • Regular security audits and penetration testing.
  • Restricted access controls — only authorized personnel can access data.
  • Two-Factor Authentication support.
  • Automatic alerts when suspicious login activity is detected.

Data transfer over the internet is not entirely risk-free. While we take every precaution, keeping your password strong and confidential is your own responsibility.

7. Cookie Policy

Cookies are small data files stored in your browser. i999 uses cookies for the following purposes:

  • Essential cookies: For login sessions and security — the platform cannot function without these.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: Analyzing platform usage for improvement purposes.

You can block or delete cookies at any time through your browser settings, though some platform features may not function properly as a result.

8. Your Rights

As an i999 member, you have the following rights regarding your personal information:

9. Protection of Minors

I999 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If a member provides a false age at registration and this is later verified, the account will be immediately suspended and all balances forfeited.

If you believe a minor has created an account on i999, please notify our support team immediately.

10. Data Retention Period

I999 retains your information for a limited period. General rules:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction data: retained for up to 5 years as required by law.
  • After account closure: personal information is deleted within 90 days.
  • Cookies: based on expiry (typically 30 days to 1 year).

11. Policy Changes

I999 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and update the date at the top of the document. Continued use of the platform after any changes constitutes acceptance of the revised policy.

12. Contact

For any questions or requests regarding our Privacy Policy, please contact us:

We typically respond within 48 hours.

Your data rights at a glance

1
Right to Access

You may request to know what information we hold about you and receive a copy of it.

2
Right to Rectification

If any information is incorrect or incomplete, you have the full right to request a correction.

3
Right to Erasure

In certain circumstances, you may request the permanent deletion of your personal data.

4
Right to Restrict Processing

You may request that your information not be used for specific purposes.

5
Right to Data Portability

You have the right to receive your information in a structured format and transfer it elsewhere.

6
Right to object

You have the full right to object to your data being used for marketing or profiling purposes.

Summary of Data Collection & Use

Data Type Why it is collected Retention Period
Name & Identity Account creation & KYC verification For the duration of the active account + 90 days
Mobile number Contact & Payment Verification For the duration of the active account
Transaction Information Financial records & legal requirements Up to 5 years
IP address Security & Fraud Prevention 90 Days
Gaming history Responsible Gaming Monitoring For the duration of the active account
Cookie data Session & User Experience 30 Days – 1 Year

Play with peace of mind — we've got you covered

Your information is completely safe on i999. Register now and start gaming on a platform you can trust.

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